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Instructional design approaches

Course topic Industry Approach
Interviewing techniquesFinanceSimulates job interviews for one applicant. The learners choose what interviewers should say and evaluate the applicant's responses. A surprising plot twist provides items for discussion at the subsequent face-to-face workshop.
Change leadershipBiomedicalIncorporates a threaded story that shows a team struggling to manage change. The learner intervenes in team meetings to change what members say and increase their chance of success.
Content management systemSoftwareUses off-the-wall humor in simulations that help learners practice using version control software.
Flexible work arrangementsFinanceStandalone course "authored" by a fictional telecommuter at the client firm. Content is provided as first-person narration ("I've been telecommuting for two years, and I'd like to help you..."); fictional colleagues also describe their experiences and ask the learner for help.
Vendor managementSoftwareI worked with technical staff to make this conventional course also work as an on-the-job reference. The course includes a FAQ; answers to the questions are pulled dynamically from the course content.
Consultative salesSalesFour linked courses present a rich simulation of a business-to-business sales opportunity. Learners make decisions based on information they receive through realistic artifacts such as voice mails, newspaper clippings, emails, and interactive meetings.
Brand managementBiomedicalIncludes many examples and non-examples of marketing communications to help learners understand the company's shift in positioning and create on-brand messages.

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Instructional: adults
Instructional: kids
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