|
Course topic |
Industry |
Approach |
| Interviewing techniques | Finance | Simulates job interviews for one applicant. The learners choose what interviewers should say and evaluate the applicant's responses. A surprising plot twist provides items for discussion at the subsequent face-to-face workshop. |
| Change leadership | Biomedical | Incorporates a threaded story that shows a team struggling to manage change. The learner intervenes in team meetings to change what members say and increase their chance of success. |
| Content management system | Software | Uses off-the-wall humor in simulations that help learners practice using version control software. |
| Flexible work arrangements | Finance | Standalone course "authored" by a fictional telecommuter at the client firm. Content is provided as first-person narration ("I've been telecommuting for two years, and I'd like to help you..."); fictional colleagues also describe their experiences and ask the learner for help. |
| Vendor management | Software | I worked with technical staff to make this conventional course also work as an on-the-job reference. The course includes a FAQ; answers to the questions are pulled dynamically from the course content. |
| Consultative sales | Sales | Four linked courses present a rich simulation of a business-to-business sales opportunity. Learners make decisions based on information they receive through realistic artifacts such as voice mails, newspaper clippings, emails, and interactive meetings. |
| Brand management | Biomedical | Includes many examples and non-examples of marketing communications to help learners understand the company's shift in positioning and create on-brand messages. |